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Data Protection

Bk99com Privacy Policy — Protecting Your Information
Our Commitment

Your personal information is invaluable to us. bk99com never sells your information or shares it with third parties without your consent.

Last Updated: January 2026 Language: Bengali SSL Secured
Data Is Not Sold
SSL Encryption
Your Control
Data Secured

Table of Contents

1. Introduction & Overview

Bk99com (https://bk99com.xyz) is a trusted online gaming platform in Bangladesh. This Privacy Policy explains how bk99com collects your personal information, why it does so, and how it keeps it secure. By using our services, you agree to this Privacy Policy.

Bk99com believes your privacy is a fundamental right. That is why we only collect information strictly necessary to provide our services. We never sell or share your personal information with advertisers.

This Privacy Policy applies to all users — whether registered members or casual visitors. We may update this policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered members will be notified by email of any significant updates.

In this policy, "we", "bk99com", or "platform" refers to this website and its services. "You" or "user" refers to any visitor or registered member of the site.

2. What Information Do We Collect?

Bk99com collects two types of information — what you voluntarily provide and what is gathered automatically.

Information you provide directly:

  • Identity Information: Full name, date of birth, national ID number — for account verification.
  • Contact Information: Mobile number and email address — for account communications.
  • Financial Information: bKash/Nagad/Rocket number — for transaction processing. We do not store complete bank account details.
  • Account Information: Username and password (stored in encrypted form).

Automatically Collected Data:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, games played.
  • Cookies & Tracking: For session management and experience enhancement.
  • Transaction Log: Deposit, withdrawal, and betting history — for security and legal purposes.

Bk99com only collects what it needs. We never request access to your location, contact list, or camera.

3. How Is Your Information Used?

Bk99com uses your information only for specific purposes. Full details are provided in the table below:

Data Type Purpose of Use Legal Basis
Identity Information Account verification, KYC compliance Legal Obligation
Contact Information Notifications, Support, Security Alerts Contractual
Financial Information Deposit & Withdrawal Process Contractual
Usage Data Experience improvement, fraud prevention Legitimate Interest
Transaction Log Dispute resolution, security investigations Legal Obligation
Cookies Data Session management, performance analytics Compliance

4. Data Sharing Policy

Bk99com never sells your information. However, it may be shared under the following limited circumstances:

  • Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • Game Provider: Licensed partner for operating slots, Live Casino, and fish games.
  • Law Enforcement: Under government directives or court orders — relevant data only.
  • Technical Services: Cloud storage and security service providers — under strict confidentiality agreements.

We never transfer your information to advertisers, data brokers, or any non-business third parties.

5. Security Measures

Bk99com employs industry-leading technology to ensure the security of your information:

  • TLS/SSL Encryption: All data transfers between the website and servers are encrypted with 256-bit SSL.
  • Password Hashing: Your password is stored as a bcrypt hash. No one can view your actual password.
  • Two-Step Verification: OTP verification is mandatory for important account activities.
  • Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Access Control: Only authorized personnel may access specific information.

If you notice any unusual activity on your account, contact our support team immediately. Never share your password with anyone.

6. Cookies & Tracking Technologies

Bk99com uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Login session, security token Deleted at end of session
Analytics Page visits, usage statistics 30 days
Functional Remembering language preferences and game settings 1 year

You can disable cookies from your browser settings, though some site features may not function properly as a result. Essential cookies are required for the site to operate correctly.

7. Your Privacy Rights

You have full control over your personal information at bk99com. You can exercise the following rights at any time:

1
Right to Access Data

You have the right to know what information we hold about you.

2
Right to Rectification

You may request correction of any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your information unless there is a legal obligation to retain it.

4
Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances.

5
Right to Data Portability

You have the right to receive your information in a machine-readable format.

6
Right to Object

You may object to your data being used for specific purposes.

To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.

8. Data Retention Period

Bk99com does not retain any information beyond what is necessary. Retention periods are determined by data type:

  • Account Information: For the duration the account is active and for 5 years after closure (for legal reasons).
  • Transaction Records: Up to 7 years — in compliance with anti-money laundering laws.
  • Support Contact: Up to 6 months after issue resolution.
  • Session Cookies: Deleted when the browser is closed.
  • Analytics Data:Up to 2 years in anonymised form.

9. Protection of Minors

Bk99com strictly prohibits its services for anyone under 18. We never knowingly collect information from minors.

Age is verified at registration, and identity document verification is mandatory in suspicious cases. If any minor's data is found in our system, we delete it immediately and close the associated account.

If you are aware of a minor using bk99com, please notify us at [email protected]. We will take prompt action.

10. Privacy-Related Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated privacy team:

  • Email: [email protected]
  • Response Time: Within 30 business days (usually sooner)
  • Live Chat: Available 7 days a week, 24 hours a day
  • Request Type: Data Access, Correction, Deletion, or Complaints

Your identity must be verified to process the request. This is done solely to protect your own information.

Why bk99com Is Trustworthy

Our 6 Core Principles for Protecting Your Data

Bk99com's Privacy Policy is not just words on paper — we uphold it in everything we do, every day.

Data Sale Prohibited

Bk99com never sells or shares your personal information with advertisers. This is our non-negotiable policy.

Military-Grade Encryption

All your data is secured with 256-bit AES encryption — the same technology used by banks and government systems.

Your Full Control

View, update, or delete your data at any time. Your data belongs to you.

Minimal Data Collection

Bk99com collects only what is strictly necessary to deliver its services. We have no interest in anything beyond that.

Child Protection Policy

No one under the age of 18 is permitted to access the platform. Strict age verification measures are in place.

Regular Policy Updates

Our Privacy Policy is updated in line with new laws and technologies, and members are informed of any changes.

General Queries

Privacy Policy FAQs

No, bk99com never shares your mobile number with advertisers or any third party. Your number is used solely for account verification and important security notifications.

When an account is closed, most personal information is deleted. However, due to legal obligations, transaction records may be retained for up to 7 years and account information for up to 5 years.

Yes, your betting history is completely confidential. Only you and authorised bk99com staff can access it when necessary. It is never shared with any third party unless required by a lawful request from law enforcement.

You will be notified of any significant changes via your registered email or SMS. You can also check the "Last Updated" date at the top of this page to confirm you have the latest version.

No, bk99com does not access your device's camera, microphone, contacts, or files. Only browser cookies are used to remember your session and preferences.
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Your information is safe — play with complete confidence!

Your privacy is fully protected at bk99com. Register today and enjoy the safest gaming experience in Bangladesh.

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By registering, you agree to our Privacy Policy

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